Position Nº 06HEALTH DTC / EUStatus: Open
Komforten
Rebranded a pain-support DTC for European expansion without a single 'wellness' or 'cure' claim.
Realized returns
- End to end, agency-proofed for external partners
- Covering email, SEO, content, paid, photography, voice
- UK, IE and NL English-speaking launch on track
The order
Pain-support DTC is a category split between two failure modes: utility brands with no story, and wellness brands promising cure-all relief. The owner refused both. The brief was a brand that could enter UK, IE and NL English-speaking markets without normalizing pain, without promising outcomes the product can't deliver, and without bleeding into the broader wellness-lifestyle aesthetic. The deliverable wasn't a logo, it was an enforcement system.
How it was won
- 01
Brand book that explicitly bans 'relief culture' language (no 'cure', no 'miracle', no lifestyle shots)
- 02
Six enforcement documents — email, SEO, content, paid, photography, voice — sized for hand-off to external agencies
- 03
Product photography system rebuilt around utility-as-design-language, not aspirational lifestyle
- 04
Paid-social funnel framework that prioritises trust signals (clinical adjacency, certifications, founder voice) over emotional urgency
Worked with
- Brand Strategy
- Positioning
- DTC
- Agency Governance
- EU Expansion
Adjacent positions
Want returns like these on your book?
Two retainer seats open for the Q3 2026 series.